Group Sustainability Policy

At Cape & Kantary Hotels, we are committed to continually enhancing the quality of our services to surpass our customers’ expectations. Our mission is to deliver unforgettable experiences for our guests, employees, and business partners, while upholding sustainability and respecting the environment.

Our Core Objectives:

We are dedicated to promoting sustainability by adopting eco-friendly practices, supporting local communities, and fostering responsible tourism to ensure a prosperous future for generations to come. As an organization, we have established policies and procedures to maintain the well-being of our employees and to promote good practices within the workplace.

Group Sustainability Policy

• Labour & Human Rights Policy
• Safety & Health Policy
• Disciplinary Policy
• Profit Sharing Scheme Policy
• Children’s Rights and Protection Policy
• Quality Assurance Policy
• Local Community Engagement Policy
  Community Initiatives and Donations: A portion of the hotel's profits are earmarked for community projects, such as donations to local schools and charity organizations. Please see an example of a donation certificate attached.

Responsible Purchasing Policy

1. Local Supplier Partnerships: The hotel sources locally-produced goods and services whenever possible. This includes food and beverages for the restaurant, materials for hotel maintenance, and local crafts for the gift shop.
2. Sustainable Dining Options: We promote local food made directly from local ingredients in Hua Hin, ensuring freshness and reducing carbon emissions from long-distance transportation.
3. Eco-friendly Packaging: For food at our restaurants, we use paper and wooden cutlery and containers, reducing the use of non-biodegradable materials. In guest rooms, glass bottles are used instead of plastic.
4. Food Waste Education: We actively educate our staff through regular training on the importance of reducing food waste and using resources efficiently, such as our policy of serving fresh fruit when customers order, no peeling, to reduce waste / Reduction Policy

Environmental Commitment

We are dedicated to:

• We have set clear and measurable targets to reduce our greenhouse gas emissions and move towards a Net Zero future. Our Gas Emission Reduction Targets : more info
  Gas Emission Reduction Targets

  • Short-term (2025): Achieve a 10% decrease in gas emissions by the end of the first year.
  • Medium-term (2026-2030): Achieve a 15% decrease in gas emissions by the end of the period.
  • Long-term (2031 and beyond): Achieve Net Zero emissions, making our operations carbon-neutral or carbon-negative.

  
  Key Performance Indicators (KPIs)To track the success of our gas emission reduction strategy, we will monitor the following KPIs:

  1. Emissions Reduction Rate: Measure our progress toward achieving a 10% reduction in 2025 and a 15% reduction by 2030.
  2. Renewable Energy Source: Increase the proportion of renewable energy used in our operations each year.
  3. Energy Efficiency: Monitor and reduce energy consumption across all operations.
  4. Electric Vehicle Adoption: Increase the adoption of electric vehicles in our fleet and among employees.
  5. Carbon Offset: Track the impact of our carbon offset initiatives and their contributions to reducing overall emissions.
• Complying with all relevant environmental laws, regulations, and standards, and ensuring they are upheld.
• Preventing pollution whenever possible and striving for continual environmental improvement.
• Conserving natural resources by minimizing our environmental impact through education, responsible practices, and sustainable development.
• Protecting and enhancing ecosystems whenever feasible.
• Reducing pollution through the reduction of harmful substances in our operations.
• Raising environmental awareness among our employees, customers, suppliers, and the local community, encouraging them to adopt similar sustainability practices.
• Collaborating with our suppliers to promote sustainability across our supply chain.

Products

We are conscientious about the selection of materials and products used in our organization. We ensure that materials are eco-friendly, such as biodegradable and non-harmful to the environment. Products that emit harmful CFCs or are toxic in nature are strictly prohibited.

Education

We are committed to the continuous training and education of our employees, ensuring they are well-informed about environmental issues and their roles in advancing our sustainability goals. Additionally, we make efforts to raise awareness among our guests regarding environmental concerns and encourage them to participate in our sustainable practices.

Recycling

We are committed to minimizing waste production by reducing, reusing, and recycling products wherever possible. Our goal is to create a circular approach to resources, reducing our environmental footprint and promoting a sustainable future.

Employees

• We respect and value our employees, ensuring they are treated fairly and with dignity, regardless of their age, ability, nationality, gender, race, political views, or religious and sexual orientation.
• We prioritize employee development, offering extensive training programs to help them perform their roles effectively and grow within the company.
• Our operations comply with all applicable laws and regulations.
• We aim to employ local talent, contributing to the community whenever possible.
• We educate our staff on the importance of sustainable business practices, ensuring they are engaged in achieving our goals.

Local Community Engagement

• We are committed to fostering strong relationships with our local communities, ensuring mutual benefit in all business dealings.
• We prioritize sourcing goods from local suppliers wherever possible.
• We encourage our employees to participate in community-driven volunteer activities.
• A portion of our profits is dedicated to supporting humanitarian and environmental initiatives.
• We take the protection of children seriously and provide training to our staff on recognizing and responding to any suspected child safety concerns.

Quality, Health, And Safety

• We maintain rigorous Quality Assurance, Health, and Safety policies and procedures to ensure the well-being of our guests, employees, and partners.

Animal Welfare Commitment

We are committed to supporting the prevention of cruelty to animals and aligning with organizations that promote animal welfare.

• Prohibition of Animal Exploitation:
• Partnership with TSPCA:

Monitoring & Continuous Improvement

We are committed to continuously improving our business practices. Regular audits and assessments will be conducted to monitor our sustainability efforts, track progress toward environmental goals, and identify areas for further improvement. We will share key findings with stakeholders and adapt our strategies to align with the latest industry standards and innovations.